At Furkids Home Pet Grooming & Spa, we prioritize pet health, safety, and comfort. To ensure a positive experience, please adhere to our policies:
We are unable to provide a precise grooming price for your pet without a personal assessment. Grooming rates primarily depend on factors such as breed, size, the specific grooming services requested, and desired styling. Prices are based on Standard Size. For oversized pet, prices are charged differently. All grooming does not include de-matting or cutting of knots.
For returning customers, the grooming price will typically remain the same as your previous grooming appointment, unless we advise otherwise.
Promptness for Appointments
We kindly request that you arrive punctually for your pet scheduled appointment to ensure that all our valued pets can receive our services promptly. We acknowledge that life can present unforeseen circumstances, which is why we offer a 10-minute grace period for late arrivals in case of unexpected delays. If you anticipate being late, please contact us in advance so that we can make necessary adjustments to our schedule. It's important to note that if you exceed the grace period, we will treat your pet appointment as a walk-in and place her on our waiting list for the next available opening.
Fleas & Ticks
To maintain the well-being of both other pets and our pet grooming center, we are unable to accommodate pets that are infested with fleas or ticks for grooming services.
For dogs displaying aggression and biting behavior, we may need to decline providing grooming services.
Cat grooming requires a gentle approach. We prioritize your cat's comfort and safety, and we do not use sedation during the grooming process. However, if your cat is uneasy with unfamiliar handling, uncomfortable with bathing or the sound of a hair dryer, or displays scratching or biting behavior, we may be unable to proceed with grooming.
Our commitment is to ensure grooming remains an enjoyable experience for your cat. We also avoid any actions that may cause harm to your cat or our groomers. Therefore, we reserve the right to decline grooming services for cats that exhibit the mentioned behaviors.
Pets need up-to-date vaccinations (rabies, distemper, parvovirus) as per local regulations. Proof may be required.
Inform us of any health issues, allergies, or special care needs.
Clearly communicate preferences. Outcomes may vary based on factors.
Severe matting may require shaving. Regular coat maintenance is advised.
Payment due at service. We accept Cash, PayNow, SGQR, NETS, and American Express credit card. In order to use NETS or an American Credit Card for payment, a minimum of $20 is needed.
We aim for a safe, enjoyable grooming experience. Contact us with questions or concerns. Thank you.
Furkids Home Pet Grooming & Spa
Blk 412 Bedok North Ave 2 #01-136 Singapore 460412
Copyright © 2023 - All Rights Reserved.
Where Pets Get Priority
You can easily book our pet grooming services online, selecting services, a groomer, date, and time, with instant confirmation. Plus, you can make unlimited changes to your appointment without any additional fees.